Reference

How mvpjlcom Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, deposit via GCash, Maya or InstaPay, and use our lobby — and exactly how we protect it.

Account data protectedGCash, Maya, InstaPay coveredYour right to access or delete dataClear retention periodsContact path always open
mvpjlcom How mvpjlcom Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Data Storage

Account credentials and payment references are stored on encrypted servers. SSL is applied across every page and every payment interaction, including GCash and Maya deposit flows.

Cookie Controls

Session cookies keep you logged in and remember lobby preferences. You can clear or block cookies through your mobile or desktop browser settings; some features may work differently if you do.

Retention and Deletion

We keep account and transaction records for the period required under applicable Philippine law. Once that period lapses, data is deleted or anonymised. You may request early deletion where law permits.

Who Can Access Your Data

Only authorised staff handling account disputes, payment verification or legal compliance can access your personal records. Third-party access is limited to payment processors like InstaPay rails and is contractually bound.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget inside your account dashboard. Our support team can log a data access or correction request and confirm receipt within the same session.

Email Support

Send your request to our support email address found in the Account Help section. Include your registered mobile number so we can verify your identity before processing.

Account Help Centre

Your account settings panel has a Privacy Request form. Submit it directly from your logged-in session — no extra verification step needed since you are already authenticated.

Common Questions About Your Privacy on mvpjlcom

These are the questions we hear most often about how personal data works on the platform. If your question is not here, reach us directly through the live chat or the Privacy Request form in your account settings.

We collect your name, email, mobile number and date of birth at registration. Once you transact via GCash, Maya or InstaPay, we also log the wallet reference tied to that transfer.

No. We never store your GCash or Maya PIN. Our payment processor captures only the transaction reference and wallet identifier needed to confirm the transfer cleared.

Log into your account, go to Account Help, and submit a Privacy Request. We verify your identity through your registered mobile number, then send your data summary to your registered email.

Yes, where applicable Philippine law permits. Submit a deletion request via the Privacy Request form. We will confirm what can be deleted immediately and what must be retained for legal compliance.

We keep records for the period required under applicable law in the Philippines. After that period, data is deleted or anonymised. Your account dashboard shows your own transaction history throughout.

Only with payment processors needed to complete GCash, Maya or InstaPay transfers, and only where Philippine law compels it. We do not sell personal data to marketers or unrelated third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.